Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Control Panel you can find a comprehensive Help Center section offering a multitude of educational articles and commonly asked questions. They are compiled by our support team of experienced technicians. Just fill in your question and our intelligent platform will show you the most appropriate answer.

  • Top quality support service

  • Educational Video Clips

  • If you want to watch how an action is executed or how a problem is taken care of, rather than just reading about it, then check out our compilation of educational video tutorials. They cover plenty of different issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer care service and a 60–minute ticket response time guarantee. Our seasoned customer service technicians will be online for you 24–7–365 to reply to your inquiries and to settle any issue that you might possibly face. Simply submit a tech support ticket from the Help Center and we will reply back to you immediately.