Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Warranty

  • Our crew of technicians will try their best to reply to your advice inquiries in up to 1 hour. If, however, the problem you have come across requires aid from our Administrators’ =Dept,= we’ll forward the ticket to the technician in charge and will write a reply to inform you.

  • Top quality support service

  • Qualified Technical Assistance Service

  • We’ll be working for you 24x7x365 to give you assistance and client support and to aid you with any issue that you could encounter when taking care of your virtual server. We’re able to support you with all pre–configured apps, including your OS, server administration panel (with respect to the VPS type) and the Control Panel produced entirely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Control Panel that is provided for free with your VPS gives an integrated collection of articles. You will see a collection of thorough how to content articles and a collection of step by step video training materials that illustrate all the standard site control responsibilities. You can easy–access them by simply clicking the Help or Video keys in the top right side of each Control Panel section.