Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is educated to speedily attend to all Linux web hosting packages clients’ problems and assistance requests. Via our ticketing system, it is also possible to send your request and a support staff representative is going to go back to you in less than maximum an hour. Actually, practice has shown us that the standard resolution period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any query you have got associated with our products. We have employees working all of the time to generate guidance at any time when required. Feel free to use the ticket system or post a message at any moment, or you can pick–up the telephone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while working on your online projects within the Control Panel, you can always just click the Help key and pick your concern in the set of content articles that will show up. We have also turned most of the articles into video clips. The collection of training videos will show up if you click on the Videos key located in the top right angle.