Q: What does the web site migration service include? Will my web site be safe?
A: The web site migration service that we are offering is free (within a certain limit). We’ll transfer your website(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost information and undesired network downtime. Because of this, we’ll perform all that for you at no cost!We’ve got highly capable administrators whose principal task is to ensure that your website works exactly as it did on your former hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon well–known applications like WordPress and Joomla™.
Q: How long will the website migration procedure take?
A: There are lots of variables to consider – the total amount of files, the size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. Nevertheless, we do try to implement all web site migrations in a 48–hour window. Less sizeable web sites are migrated faster – usually in less than 24 hours.
Q: What data will I be required to give to your Website Migration Department?
A: We will require the login information for your current hosting provider’s Control Panel along with the site’s name (domain name).
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the transfer?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. Once the transfer is over, we’ll ensure that everything is functioning correctly and that the integrity of your data is not compromised prior to telling you that the migration is over. After that, we’ll instruct you how to move the domain to your hosting account with us and how to modify your DNS records.
Q: Will my present hosting provider find out that I am leaving them?
A: While we migrate your content, your web hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Fundamentally, if we can access your Control Panel, we will be able to migrate your website.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.